Workshop · Feedback

Giving & Receiving Feedback Well

Good feedback tells people what is working as well as what to change.

Give feedback that is clear, kind and useful, and receive it without becoming defensive.

A man leaning in to talk a colleague through her work

Duration: 2.5 hours
Pillar: Recognised
Mode of delivery: Online

About this workshop

This workshop builds the skills to give and receive feedback with confidence. Participants practise acknowledging good work specifically, raising concerns respectfully and listening to feedback with an open mind, so that feedback becomes an everyday part of growth rather than something to avoid.

Learning outcomes

Why acknowledging good work matters as much as correcting mistakes
A simple structure for clear, respectful feedback
How to receive feedback openly, even when it is hard to hear
How to turn feedback into practical next steps

Key actions

Practise giving specific positive feedback
Rework vague feedback into clear, respectful messages
Role-play receiving difficult feedback
Plan a feedback conversation you need to have

Your facilitator

Srestha
Mental Health Professional · EAP Counselling
Counselling & crisis intervention
Srestha is a dedicated and versatile mental health professional with an M.Sc. in Applied Psychology and training in counselling and crisis intervention.
Srestha
Mental Health Professional · EAP Counselling
- Counselling & crisis intervention
Srestha is a dedicated and versatile mental health professional with a B.A. (Honours) and an M.Sc. in Applied Psychology, bringing a strong academic foundation complemented by training in counselling and crisis intervention. Having undertaken specialised counselling training at the Indian Mental Health & Research Centre, Lucknow, and Fortis Healthcare, Kolkata, along with crisis intervention training at the Advanced Neuropsychiatry Institute, Kolkata, Srestha brings a well-rounded understanding of psychological support and emotional well-being.
With an empathetic, client-centred approach, Srestha supports individuals in navigating workplace stress, anxiety, emotional distress, interpersonal challenges, and personal concerns through EAP counselling. The therapeutic approach draws on supportive counselling, solution-focused interventions, and CBT-informed techniques to help individuals develop practical coping strategies, strengthen emotional resilience, and improve overall well-being. Srestha emphasises creating a safe, confidential, and non-judgmental space where employees feel heard, understood, and supported.
Areas of support
Workplace stress
Anxiety and emotional distress
Interpersonal challenges
Supportive counselling
Solution-focused interventions
CBT-informed techniques
Qualifications & training
B.A. (Honours)
M.Sc. in Applied Psychology
Counselling training, Indian Mental Health & Research Centre, Lucknow
Counselling training, Fortis Healthcare, Kolkata
Crisis intervention training, Advanced Neuropsychiatry Institute, Kolkata
Workshops